Knowledge Base

5. How to Request Tools on Moov's Portal

Written by Austin | Aug 2, 2024 6:17:00 PM

Can't find the tool you need on Moov's Marketplace? No problem! High-demand tools often sell quickly, so requesting a tool is a common and easy process on Moov's buyer portal.

Steps to Request a Tool

  1. Log in and Navigate to Requests:
    • Log in to the marketplace.
    • Click the "Requests" icon on the left-hand sidebar
      .
  2. View Previous Requests (if applicable):
    • If you have existing requests, you'll see them here.
    • You can assign priority levels to each request.
  3. Start a New Request:
    • Click the "Add Request" button in the top right corner.
  4. Fill Out the Request Form:
    • Tool Details:
      • Make and model
      • Your desired price
      • Date needed by
      • Destination address (or city/state/country)
      • Minimum configuration
    • Additional Details: (Click "Next")
      • Condition
      • Wafer size
      • Request priority
      • Any additional services needed
  5. Submit Your Request:
    • Click "Submit."
    • Your request will appear on your tool request page.
  6. Await Contact:
    • When a matching tool is found, your account manager will contact you to start the transaction.

It's that simple! If you can't find the tool you need on the marketplace, use the request tool feature to let Moov help you find it.