6. How to Manage and Track Orders

Staying informed about your equipment's location and estimated arrival is crucial. That's why Moov's customer portal features the Orders tool, offering comprehensive tracking capabilities that go beyond traditional e-commerce experiences.

Accessing Your Orders

1. Log into your Moov account.
2. Select "Orders" from the left-hand sidebar.
3. Choose the specific order you want to track.

Order View Features

• Interactive GPS Tracking: See your shipment's real-time location on a map, along with its historical route.
• Sensor Data: Monitor changes in temperature, humidity, light, and acceleration throughout transit using interactive graphs.
• Contact Information: Easily access the contact details for your logistics specialist and account executive.
• Document Repository: Find all relevant documents associated with your order in one organized location.

Key Benefits

• Real-Time Visibility: Stay informed about your shipment's progress at every step.
• Environmental Monitoring: Ensure your equipment is transported under optimal conditions.
• Direct Communication: Quickly reach out to support teams if you have any questions.
• Centralized Documentation: Keep all order-related documents organized and readily available.

Moov's Orders tool provides peace of mind by giving you complete control and visibility over your shipments.