Moov & NHanced Case Study

Background

NHanced is a forward-thinking semiconductor company specializing in silicon interposers with advanced packaging and assembly capabilities. Their approach supports high-density, multi-die integration that is essential for modern high-performance computing, AI applications, and other complex technological solutions. To maintain their competitive edge, NHanced relies on efficient sourcing and management of semiconductor equipment. Austin Baker, a process engineer at NHanced with previous experience at Intel and TSMC, shared his firsthand insights on the partnership with Moov Technologies in navigating the complexities of equipment acquisition and logistics.

1

Expertise and Insight
Austin Baker emphasized the value of Moov’s knowledge base, particularly through account manager Steve. When faced with unfamiliar processes or unsure about specific tools, Steve’s extensive industry experience proved invaluable.
“If I don’t know the make or model of a tool I need, Steve has always been there to guide me through. He’s often seen the same tool or similar systems multiple times and can give insights that are hard to find elsewhere,” Baker noted. This expertise significantly reduced the risk of sourcing inadequate equipment and saved valuable time.
2

Efficient Communication and Personalized Service
Communication was a standout feature in the partnership. Regular interaction with both Steve and Anthony, Moov’s logistics expert, fostered a collaborative environment that kept projects on track.
“Anthony’s comprehensive welcome emails and swift updates made the logistics process smooth. He’s quick to provide tracking details and coordinate shipments, which is invaluable when I’m juggling multiple responsibilities,” Baker said. This reliability minimized disruptions and maintained project timelines.
3

Ease of Use and Technological Support
Moov’s platform provided NHanced with an organized way to manage equipment listings and track orders. During a demonstration, Baker appreciated the structured approach:
“Having all this data in one place means that when we’re ready to sell or upgrade equipment, the process is much simpler. It’s a great way to keep everything organized.”
4

Adaptable Solutions
Moov’s flexibility in providing both used and near-new equipment suited NHanced’s operational needs and budget. This adaptability was especially important given the mix of older and newer tools required to keep production efficient without incurring the expense of entirely cutting-edge equipment.

Outcomes and Future Plans

NHanced’s collaboration with Moov resulted in quicker equipment acquisition compared to sourcing new, customized machinery. Baker highlighted, “The lead time and turnaround on used tools have been much better than getting new or highly customized tools, which can take months or even over a year.” This advantage helped NHanced expedite their production setup and meet project deadlines effectively.

Austin Baker rated his experience with Moov an 8 or 9 out of 10, praising their clear communication, reliability, and supportive team. While he noted the potential for improving access to comprehensive documentation for older equipment, the partnership was seen as a positive force in NHanced’s equipment acquisition strategy.

Looking ahead, NHanced plans to continue leveraging Moov’s platform, particularly for future upgrades in test and inspection equipment, and to manage their in-house inventory listings as they expand.